Terms & Conditions
Effective Date: 06.03.2025
1. Introduction
Welcome to OneGlobe Solutions. These Terms & Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website and services.
2. Scope of Services
OneGlobe Solutions, a division of The One Globe Company, offers services in software development, IT support, branding, UX/UI design, AI integration, and digital consulting. The specific details of each service, including pricing, delivery timelines, and scope, will be outlined in individual agreements or project contracts.
3. User Obligations
By using our website and services, you agree to:
- Provide accurate and complete information when engaging with our services.
- Use our website and services in compliance with applicable laws and regulations.
- Not engage in fraudulent, abusive, or unauthorized activities, including hacking, reverse engineering, or distributing harmful content.
- Respect intellectual property rights and not copy, modify, or distribute any content without explicit permission.
Failure to comply with these obligations may result in suspension or termination of access to our services.
4. Pricing, Payments & Invoicing
- Prices for our services are defined in individual agreements or proposals.
- Payment terms, including installment plans, deposits, and due dates, will be specified in contractual agreements.
- All payments must be made via the agreed-upon methods (e.g., bank transfer, PayPal, credit card).
- Late payments may be subject to additional charges or service suspension until outstanding balances are settled.
5. Service Delivery & Acceptance
- The timeline for delivering services will be agreed upon in writing before the start of the project.
- Delays due to unforeseen circumstances (e.g., client-side delays, force majeure events) may result in an adjusted delivery schedule.
- Upon completion of the agreed services, the client has a defined acceptance period to review and request revisions if necessary.
6. Intellectual Property
- All intellectual property created by OneGlobe Solutions, including software, designs, and branding materials, remains our property until full payment is received.
- Upon final payment, clients receive a non-exclusive, non-transferable license to use the deliverables as specified in the contract.
- Unauthorized reproduction, resale, or distribution of our work without permission is strictly prohibited.
7. Confidentiality & Data Protection
- Both parties agree to maintain the confidentiality of any sensitive business information shared during a project.
- We comply with GDPR regulations to ensure the protection of personal and business data.
- Our Privacy Policy outlines how we collect, store, and use your personal data.
8. Limitation of Liability
- OneGlobe Solutions provides services on an „as-is“ basis and does not guarantee that all services will be error-free or uninterrupted.
- We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services.
- Our liability for direct damages is limited to the total amount paid for the specific service in question.
9. Termination & Cancellation
- Clients may cancel a service by providing written notice within the agreed-upon timeframe. Cancellation fees may apply depending on the stage of the project.
- We reserve the right to terminate agreements in cases of non-payment, violation of terms, or unethical behavior.
10. Third-Party Services & External Links
- Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
- We may integrate third-party tools or platforms to enhance service delivery, subject to their respective terms.
11. Force Majeure
We are not liable for delays or failure to fulfill contractual obligations due to circumstances beyond our control, including but not limited to natural disasters, cyberattacks, server failures, government actions, or pandemics.
12. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of Germany. Any disputes shall be resolved in the competent courts of Frankfurt am Main, Germany.
13. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. We encourage users to review this page periodically.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
📩 Email: contact@oneglobe-solutions.com
📍 Address: Huegelstrasse 204A, 60431 Frankfurt am Main, Germany